About Us
Purchase and cancellation terms
For guided dives your card will be charged for 50% of the total dives reserved or in full if you are diving within the next 48 hours. The balance of your payment will be charged 48 hours before your dive/s.
To reserve dives requiring instruction, payment is required in full upon booking. This will insure that an instructor has been reserved for you. Courses which are cancelled after they have commenced shall not be refunded unless it is related to Dive Bequia’s inability to conduct the course.
An advance payment (whether in full or as a deposit) serves to guarantee your booking with Dive Bequia. This means that once you have received confirmation from us that your booking has been received, we will hold your place on the boat and/or on the course for the date(s) you have specified. If we are not able to fulfill your booking we will advise you of this as soon as possible. In this case or if we have to cancel your dive because of an unforeseen event at our end, we will do our best to offer you an alternative date for your dive/course, or, if this is not possible, we will reimburse your payment (or part thereof if the booking has already commenced), with the exception of the processing fee and any variations in exchange rate.
Holding your place on the boat or course for your chosen date(s) means that we may have to turn other people away, we therefore apply the following policy with regards to cancellations: we will refund your advance payment or a percentage thereof depending on the notice of cancellation given in writing to divebequia@gmail.com with respect to the start date of your first dive/course.
Cancellation notice given: 14 – 28 days
Refund applied: 75%
Cancellation notice given: 7 – 14 days
Refund applied: 50%
Cancellation notice given: Less than 7 days
Refund applied: 25%
Programs and courses which are cancelled after they have commenced shall not be refunded unless it is related to Dive Bequia’s inability to conduct the course or program.
Your payment for any booking cancelled 28 days or more from the start date of your dive/course will be refunded to you in full, with the exception of the processing fee and any variations in exchange rate. By making an advance payment to us you agree to comply with the terms set out above.